FAQ | Transit Times – Jacmelien

Welcome to Jacmelien

FAQ | Transit Times


When I place my order, how long will it be until I receive it in the mail?
Our standard processing time is 1 - 3 days. Depending on stock, shirts are most often mailed out within 1-2 days of ordering. Depending on your location, transit is usually 1 - 3 days to domestic addresses. International orders range from 8 - 14 days for delivery, though occasionally may take longer. Though very infrequent, packages outside of the U.S. have taken up to 6 weeks to arrive.

Do you do rush orders if I need it ASAP? If I need it this weekend? 
Yes! We will do everything we can to make sure what you need is delivered by the time you need it by. Additional shipping rates may apply depending on the time you need it by, the availability in our warehouse and your location. Please send us a text at (609)735-6556 to speak with someone and confirm the time you need it by. We are here 24/7 and someone will answer you as soon as they see your message. 

Do your shirts and hoodies run true to size?
All short sleeve shirts, long sleeve shirts and hoodies are standard unisex adult sizing. Therefore, if you wear a size large in unisex tees or hoodies, you'll fit a size large. 

Even the shirts modeled by women in the photos? Those are unisex too?
Yes. Unless noted in the title as specifically for women, all listings are unisex adult.

I have an event coming up and want to give the attendees a t-shirt I designed. Do you take orders like this? What is your pricing like? Do you have a minimum?
We are happy to create and design custom t-shirts for your next event. Our minimum for an order is 12 t-shirts. Generally, the charge is $10/shirt on a minimum of 12. Orders between 48 and 60 are $9.00/shirt. Orders between 61 and 90 are $8.00 per shirt. Please contact us for orders over 90 shirts, we will give you a discounted rate. 100% cotton, cotton/polyester blends are offered.

Are the hoodies and shirts in your "Designer Inspired" and "trending" section legit? 
We create fan-inspired versions of requested items. Everything in shop has been requested by previous customers. They are made by us, via the same process, and most come with designer tag. 

I love love love the items in your shop but I'm broke this week but I need this now, is there any way you can help me out?

We offer promotions and discounts regularly. Sign up to our news letter for 10% off your first order. We don't often send emails out, and you can unsubscribe at any time. We also offer discounts to people who mentioning us and tag us on their social media accounts. If you post a photo wearing something you bought from us and tag us, we'll send a free tee with your next order, or discount you 15%, whichever you would prefer. Send us a text or an email, or DM us on instagram.